When the friendship lines blur: managing staff in a small business
Julie Sack Julie Sack

When the friendship lines blur: managing staff in a small business

Small businesses are built on relationships — and very often, the people you employ are people you already know. Most of the time, that works beautifully. Until it doesn't. Here's what happens when professional issues arise in a business running on trust and informal arrangements, and why clear written expectations protect everyone — including the friendship.

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